Contest Terms & Conditions
1. About The Contest.
a. The Parle 20-20 cookies Contest (“Contest”) is sponsored by Parle Biscuits Pvt. Ltd.(Herein referred as “Parle”)
b. The Contest is being organized, managed and administered by Premier Sales Promotions Private Limited (“BigCity”).
c. Consumers participating or seeking to participate in the Contest shall individually be referred to as “Participant” and collectively as “Participants”.
d. Participation in this Contest is purely voluntary. By participating in this Contest, each Participant is deemed to have accepted the complete terms and conditions of this Contest available on www.parle.bigcityexperience.com (Contest Website") as well as the decisions of Parle and/or BigCity which are final and binding in all matters related to the Contest. Successfully entering the Contest and winning a prize/prize(s) is subject to all requirements set forth herein. The Contest shall be live from 00:00 hours on 1st December 2023 and shall close on 15th February 2024 at 23:59 hours (“Contest Period”). A day for the requirement of the Contest Period is 00:00 hours to 23:59 hours of a particular day. Time of participation will be defined as the time at which the entry is received through the SMS mode of participation at Parle/Bigcity computer.
e. The Contest is subject to all applicable central, state and local laws and regulations.
f. This Contest is applicable Pan India except in the state of Tamil Nadu and regions where such contests are restricted/prohibited by government laws.
g. Purchase of Rs.5 or Rs.10 pack of Parle 20-20 cookies having offer band is necessary to participate in the Contest.
h. Parle may delete or add any of the terms and conditions of the Contest , at any time at its absolute discretion, without advance notice and/or assigning any reason thereof. All decisions of Parle in respect of the Contest and the prizes therein will be final, binding, and conclusive.
i. The contest shall run on the following packs of Parle 20-20 cookies (Hereinafter referred as ‘Packs’)
Pack 1: Parle 20-20 cookies Butter MRP Rs.5
Pack 2: Parle 20-20 cookies Cashew MRP Rs.5
Pack 3: Parle 20-20 cookies Butter MRP Rs.10
Pack 4: Parle 20-20 cookies Cashew MRP Rs.10
2. Eligibility:
a. The Contest is open only for Indian citizens who are currently residing in India. Participants below the age of 18 can participate only with the consent of their parent(s)/legal guardian.
b. In addition to the other eligibility criteria contained herein, the Participants (or their parents/legal guardian if they are below the age of 18) should have a government approved photo ID proof, namely, passport, voter card, or driver’s license that is valid during the Contest Period, a copy of which will have to be submitted at the request of Parle, without which the Participant will be disqualified from the Contest.
c. The following persons are not eligible to participate in the Contest- employees, contractors, directors and officers of Parle, its subsidiaries and affiliated companies, distributors, Web design, advertising, fulfilment, judging and promotion vendors involved in the administration, development, fulfilment and execution of this Contest (collectively, “Promotion Parties”) and the immediate family members (spouse, parent, child, sibling, grandparent, and/or “step”) of such persons
3. How to Participate:
a. A Participant can participate in the Contest by sending an SMS in the following format: Parle
b. Participants can send SMS with 180 characters to participate in the Contest.
c. To increase the chances of winning, Participant can purchase offer packs any number of times and share unique codes from each pack during the Contest period from a mobile number.
d. Incomplete and invalid entries which are not in the format specified above will not be considered a valid entry.
e. Participants who are below 18 years of age are required to share a consent letter from their parent(s)/legal guardian along with their entry, for their entry to be treated as valid.
f. Entries must inter alia comply with the following guidelines:
i. All Entries submitted must comply with these Terms & Conditions of the Contest website.
ii. Cannot be sexually explicit or suggestive, violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, or contain nudity.
iii. Cannot promote alcohol, illegal drugs, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;
iv. Cannot be obscene or offensive, endorse any form of hate or hate group;
v. Cannot promote terrorist acts such as providing instructions on how to assemble bombs, grenades and other such weapons or provide instructional information about illegal activities.
g. Cannot defame, misrepresent or contain disparaging or slanderous remarks about Parle its customers or its products, or other people, products or companies.
h. Cannot contain trademarks, logos or trade dress owned by others (except Parle trademarks, logos or trade dress of Parle), or advertise or promote any brand or product of any kind (except products marketed under the brand Parle 20-20), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses; Must be original and cannot contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art, stills, or images published on or in television, movies, the Internet or other media, except such materials owned by Parle) without permission and cannot be plagiarized from any source;
i. Cannot contain background artwork, unless it is an original work of the Participant.
ii. Cannot communicate messages or images inconsistent with the positive images and/or goodwill to which Parle. wishes to associate.
iii. Cannot depict, and cannot itself, be in violation of any law.
iv. Participants making statements which are contrary to existing law, by-laws, public policy or established good practices shall be disqualified from further participating in the Contest.
i. By submitting an entry the Participant warrants and represents that it: (a) is the Participant’s original work, (b) has not been previously published, (c) has not won previous awards, (d) does not infringe upon the copyright, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; ( (f) and that publication of the entry via various media including Web posting, will not infringe any third party rights. The Participant will indemnify and hold harmless Parle and the Promotion Parties from any claims to the contrary.
j. By entering, the Participant acknowledges that Parle has no obligation to use or post any entry submitted by the Participant.
k. Parle and BigCity shall not be responsible for (including but not limited to):
i. For any SPAM generated messages
ii. For the Operator Code not being displayed on the user's mobile phones
iii. For any SMS message delivery failures
iv. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason.
v. If the participant has registered himself to the DND of the telecom provider/ the participant has registered with National Do Not Call Registry.
vi. Participant has specifically requested for not receiving messages for the specific campaign.
vii. Other conditions beyond its reasonable control
viii. Any SMS not deliverable due to changes in TRAI policies / Telcom operator policy.
4. Selection of the Winner.
a. Any Participant can win a max of 1 prize during the Contest Period from a mobile number. Any Participant of the Contest who wins any one of the prizes during the Contest Period shall not be eligible to win any further prizes.
Participants will be selected by the BigCity based on a computerised random selection process (“Winners”). The winning entries will be chosen from PAN India except Tamil Nadu or/and any region where prohibited by law. The decision of the BigCity will be final and binding in this regard.
b. Winners:
i. Winners: During the Contest Period, 6 winners will be selected to win to be the 12th man of 01 match each in CCL (“ 6 CCL Winners”). Therefore, there will be a total of 6 winners will be selected to win a 12th man of the match in CCL during the Contest period.
ii. Winners would be the 12th man of the team, however, would not be allowed to play with the team for the match.
c. Prizes will be given subject to the winner satisfying the verification process of Parle and/or BigCity.
d. Winners will have to follow the Code of Conduct provided by CCL.
e. Travel Arrangements and Accommodations will be provided to the winner as per the policies of CCL and are subject to change. Decision of Parle will be final and binding in this regard.
f. Entries received after the end of the Contest Period will not be considered.
g. The Prize cannot be transferred, exchanged or redeemed for cash. If the winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied. Any unclaimed prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
h. Parle and/or BigCity shall provide the prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and Parle and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the prize, he/she may directly contact the manufacturer.
i. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
j. Parle or its Agencies shall not be liable for any loss or damage of the prize due to Act of God, Governmental action, Force Majeure circumstances and / or any other reasons which are beyond the reasonable control of Parle / its Agency, and under no circumstances, Parle shall be liable to pay any compensation whatsoever for such losses.
5. Contacting Winners:
a. Once the Winners are selected, BigCity shall process the Prize for the winner.
b. Verification call : A telephonic call will be attempted by BigCity to the Shortlisted Winner. In the event, the shortlisted winner's number is busy, unreachable, or he/she does not attend the call, two (2) more attempts will be made to reach the Participant on that day and/or the next day. If even on the third attempt, the Participant does not attend the call or is unreachable, the Participant's participation in the contest comes to an end and the Participant's entry stands cancelled and the Participant becomes ineligible to receive the prize.
c. If any shortlisted winner remains unreachable on the third attempt or is not interested in continuing in the Contest or is otherwise ineligible to participate, BigCity shall contact the next two (2) Participants who have been shortlisted basis computerised randomised selection In the event that none of the three shortlisted winners are verified, then no prize shall be declared in respect of the Contest.
d. In case of a positive response from the shortlisted winner, each such shortlisted winner will be required to send the following documents and collateral (“Participation Package”):
i. Copy of Address proof (Electricity bill or Mobile Bill
ii. Copy of PAN Card (Mandatory)
iii. Copy of Aadhar Card
e. Upon receipt of the Participation Package, or its Partner Agency shall scrutinize all documents. If all the documents submitted are in order and valid then the Participants shall be treated as a Confirmed Winner.
f. No prize will be awarded if the information presented by the Participant(s) at the time of entering the contest is not factually correct.
g. The cost and expenses of postage shall be borne by the Participant himself Parle or the BigCity shall not be responsible for any accident or mishap or loss of the Participation Package by the Participant in transit.
h. The responsibility of ensuring that the Participation Package reaches the address as directed by Parle or BigCity lies solely with the Participants.
i. No justification/explanation for non-receipt of the Participation Package or any missing documents shall be accepted. In the event of death of the Confirmed Winner, no claim from the nominee or his/her legal heirs of the Confirmed Winner shall be entertained for receiving the prize
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6. Publicity:
a. The Participant/s undertake and irrevocably and unconditionally permit Parle to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
b. The Winners must, at the request of Parle, participate in all promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to Parle using their name and image in promotional material.
7. Intellectual Property:
a. All right, title and interest, including but not limited to the Intellectual Property Rights, in the promotional material(s) and in all responses received shall vest solely and exclusively with Parle at all times. Parle or any person or entity permitted by Parle in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
b. All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to Parle upon submission and become the property of Parle exclusively. Parle may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of Parle.
8. General Terms and Conditions
a. No queries, claims, dispute, complaints or grievances shall be entertained by Parle/ and/or BigCity after 30 days from the date of the closure of the contest.
b. Wherever Gift Tax is applicable, the amount will be Bourne by the customer.
c. Nothing contained herein amounts to a commitment or representation by Parle to conduct further Contests.
d. Parle or any of its respective officers/employees/directors/agency shall not be responsible for delayed, lost, mutilated, corrupted or illegible documents etc.
e. Parle or its agency accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. Parle and/or it’s agency shall not be liable for any consequences of user error including (without limitation) costs incurred.
f. If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.
g. The operational part of the scheme like the delivery of prizes shall be managed by the Parle or its partner agency; However, the promotional product will be distributed through Parle Distributor/dealer.
h. All disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction of the courts in Bangalore only.
i. Any consumer complaint with respect to this Contest shall be solely addressed to Bigcity at feedback@bigcity.in .
j. The Contest shall be adjudged by Bigcity and the decision of Bigcity will be final and binding with regard to any dispute arising out of this activity. Parle is a sponsor for the Contest and its Prizes and its liability as sponsor shall be limited to funding of the Prizes set out in these T&Cs (subject to all terms and conditions mentioned herein). The Contest shall be operated and conducted by BigCity and shall administer all the necessary formalities and procedures to give effect to this Contest and shall be solely liable for the selection of Winner and distribution of Prizes and overall operation of the Contest.
k. None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between any Participant and Parle /Bigcity and the Participant shall not have the authority to bind Parle in any manner whatsoever.
l. By sharing their personal information with Bigcity, the Participants consent to collection, storing, processing and use of personal information i.e. name, address, email, mobile phone number and other such information by Bigcity, its affiliates, associates, agents, contractors and other third parties as is required under this Contest. Personal information given by the Participants shall be used to deliver Prizes and for promotional activities by Bigcity, its affiliates, associates, agents, contractors as well as Parle. The personal information is being collected by Premier Sales Promotions Pvt. Ltd. having registered office at 10/4, Mitra Towers, Kasturba Road Bangalore 560001 and shall be retained by Parle having registered office at
m. The Participants have an option of not providing the personal information as required under this Contest. The Participants also have an option to withdraw their consent in relation to usage of personal information during the Term of the Contest. In all such cases, the Entry of the Participant shall not be considered and Participant shall not be eligible for the Prize. The Participants may reach out to feedback@bigcity.in for such withdrawals.
9. By participating in this Contest, the Participants acknowledge and consent to transfer and/or disclosure of their personal information by Bigcity to any third-party for providing services in relation to this Contest.
